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Frequently Asked Questions

Hi! This section gives answers to frequently asked questions about our store and products thereof. If you take anything missing, please contact us.


Seals and certifications

In many of our products you can find many "seals" or certificates. Many of the products on sale in Vita33 have certifications by independent companies to ensure that their raw material or part thereof, is of particular origin, or the manufacturing process of the product is made in a special way. Clicking on each stamp in the product description you can read more about it.

If a product does not have stamps not mean it's worst product. He simply has not had the services of a certifying company mainly to offer a better price of the product to its customers. Product sometimes even without any seal have an origin and methods of not less respectable other products equipped with seals. In Vita33 we maintain a close relationship with our suppliers and make sure we control the origin and manufacturing processes of the products that we sell.


Expiry date

Items for sale are all natural or Vita33 have a high amount of natural ingredients, avoiding toxic or synthetic agents such as preservatives. Therefore expiration dates of our products are not very spacious. You can find the expiration date of each product in the same tab, just below its description. There are products (usually cosmetic) to their expiration starts counting once used for the first time and others who have defined date. Similarly, in our offers section you can find deeply discounted products, some of them have a future expiration.


How to buy, pay, time costs, legal issues ...

In the menu you can find information epsecialmente sections devoted to these issues. In this section we will answer questions about the products and catalog in general.
 

 
Free samples with every order
 
In Vita33 we like to discover new products , so we want obsequiarte random samples of our products in each order. You will receive them directly with your request to Vita33 is not necessary to take action. Non-binding and subject to availability Promotion. It will ensure that the samples are as varied as possible.
 
 

Do you use plastic?

Vita33 is aware of the problem we currently have with plastic so it has decided to eliminate all plastic from the packaging process.

 

How to use a discount voucher for an award?

The discount vouchers of prizes are a discount that is applied in your basket of the value X for that basket so they do not include the shipping costs or others generated from the shipment. They cannot be combined with discount coupons or other promotions and the amount spent must always be above the discount that will be applied with the voucher. They are also single use.

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