How do we obtain your personal data?
We collect your personal data on different occasions:
- Every time you contact us directly, for example through the website www.vita33.com or through telephone customer service lines, to request information about our products and services.
- When you create a customer account or buy a product on our website.
- When you participate in our marketing campaigns, for example, by filling in your email in the box to sign up for the newsletter.
The products and services of Distrimakeup SL, as well as its promotional campaigns, are directed and thought mostly for adults. In this regard, we will only collect and process your personal data if you are at least 16 years old. Distrimakeup SL reserves the possibility of verifying the age of the people who provide personal data. Any data of a child under 16 years old will be eliminated.
We would appreciate it if you could help us keep your personal information updated by informing us of any changes in your contact information or preferences.
What information can we obtain about you?
Contact Information: Name, address, telephone numbers, email.
Preferences: information that you provide us about your preferences, for example, the type of products purchased.
Use of the web and communications how you use our website; if you open or forward our messages; as well as information collected through cookies and other tracking technologies.
As a general rule, there are the following types of cookies:
Depending on its expiration:
Session: Expires at the end of the session.
Persistence: They do not expire at the end of the session.
Depending on its origin:
Origin: Enabled by the website you browse.
Third parties. They come from other websites.
1. Analytical cookies
They are used to collect user activity statistics. Among others, the number of users visiting the Website, the number of pages visited, as well as the activity of users on the Website and their frequency of use are analyzed.
2. Authentication cookies
They are used by the Website for the maintenance of the user's session during each visit, being dominant in private environments of the Website that require a user and password for access.
Depending on each case, the aforementioned cookies used by Distrimakeup SL may be session or persistent and own or third parties. These circumstances, among others, will determine the need to obtain or not your consent for the use of said cookies.
By accepting this Cookies Policy, you are accepting the generation of cookies for the purposes mentioned above, in those cases in which such consent is accurate.
However, the foregoing, in case you wish to subsequently delete cookies that have been stored on your computer and that necessarily require your consent, you can do so using the tools provided by your browser for such purposes. In this sense, you can find additional information through the following links:
Internet Explorer: http://support.microsoft.com/ph/807/es-es
If you do not accept cookies or reject them later, the functionality of the Website may be diminished.
information about purchases made on the web, as well as complaints and claims.
Customer Service, promotions and advertising - to answer queries and present offers and news
Distrimakeup SL collects your contact information, information about your preferences and data on the use of the websites and communications; You can also use information about sales and services that you have provided through the web to determine those offers and news that may be more interesting and to contact you in relation to these offers, based on your marketing preferences ( and that you can modify through the web portals). Distrimakeup SL can share this information with companies specialized in analytics to track their requests and present more specific offers.
The treatments related to promotions and advertising are only carried out when you have consented to them.
Compliance with legal and regulatory obligations - to comply with our legal obligations to comply with the information requirements of both judicial bodies, regulatory bodies and supervisors and state security forces and bodies
All those responsible for data processing are subject to the laws of the countries in which they carry out their activity, and are obliged to comply with them. These obligations include the delivery, in certain circumstances, of personal data to judicial bodies, regulatory bodies or supervisors, and state security forces and bodies. These data treatments are based on the existence for Distrimakeup SL of a legal obligation to collaborate with such organizations.
How do we keep your data protected?
To ensure protection and maintain the security, integrity and availability of your data, we use various security measures.
Although in the transmissions of data through the Internet or from a website it is not possible to guarantee an absolute protection against intrusions, we, our subcontractors and business partners devote the maximum efforts to maintain the physical, electronic and procedural protection measures with the which guarantee the protection of your data in accordance with the legal requirements applicable in this matter. The measures we use include the following:
- limit the access to your data only to those people who should know them in attention to the tasks they perform;
- As a general rule, transfer the collected data in encrypted format;
- store the most sensitive data (such as credit card data) only in encrypted format;
- install perimeter protection systems of computer infrastructures ("firewalls") to prevent unauthorized access, for example "hackers", and
- habitually monitor access to computer systems to detect and stop any improper use of personal data.
In those cases in which we have provided you (or you have chosen) a password that allows you to access certain parts of our websites or any other portal, application or service under our control, you are responsible for keeping it secret and for all the other security procedures that we notify you. You will not be able to share your password with anyone.
How long do we keep your data?
Your personal data will be kept for the time necessary to fulfill the purpose for which they were collected. If your data is used for various purposes that require us to keep them for different periods, we will apply the longest conservation period.
In any case, we limit access to your data only to those people who need to use it to perform their functions.
Our data retention periods are based on business needs, so in relation to those personal data that are no longer necessary either access to them will be limited to compliance with strictly legal obligations or they will be destroyed in a secure manner.
Marketing purposes: Regarding the use of your information for marketing purposes, we will retain that information for that purpose during the two years following the date we last obtained your authorization to send you marketing communications, unless you request that we exclude you from them by revoking the consent given.
Purposes related to the execution of a contract: as regards the use of your information for the management of any contractual obligation that we have with you, we will keep this data during the term of the contract and during the following ten years, in order to attend to possible queries or subsequent claims.
Purposes related to the fulfillment of legal and regulatory obligations: certain information must be maintained during the periods required by the specific regulations that result from application (fiscal, mercantile, money laundering, etc.).
With whom can we share your information and how do we protect it?
Distrimakeup SL relies on various service providers to offer the aforementioned products and services. Among others, we must communicate your details of name, address, telephone number and order amount to our logistics partners, to deliver your order to your home, to the payment entities attached to our service, and to our agency to make the declarations of taxes before the competent authorities.
Although in the transmissions of data through the Internet or from a website it is not possible to guarantee absolute protection against intrusions, we, our subcontractors and business partners make every effort to maintain the physical, electronic and procedural protection measures necessary to guarantee the protection of your information in accordance with the applicable requirements in terms of data protection.
All your data is stored on secure servers (or secure physical copies) of our property or of our subcontractors or business partners, and to access and use them our security criteria and policies (or other equivalent of our subcontractors or partners) apply. of business).
How to view and change your preferences in the Client Panel of the website
You can change your preferences regarding your information through the settings of your account.
How to contact us, what are your rights to protect your data and your right to file claims with the data protection authority
You can contact the Data Protection Delegate at the address indicated here:
We remind you that you have the right to request:
- more details about the use we make of your information,
- a copy of the information you have given us,
- correct inaccuracies in the information we maintain,
- delete information for whose use we no longer have legal basis,
- revoke your consent to the processing of your data for these purposes, in cases where the processing of data is conditioned on consent, as well as for any direct marketing communication,
- oppose any processing of your data -including the profiling- that takes as legal basis the legitimate interest, unless our reasons for carrying out such treatment compensate any possible damage to your data protection rights,
- restrict the way we use your information while a claim is being investigated.
The exercise of these rights is subject to certain exceptions for reasons of general interest (for example, the prevention or detection of crimes) and for our own interests (for example, the maintenance of the confidentiality of legal advice). If you exercise any of these rights, we will verify that you are really entitled to do so, and we will respond to you within a month or within the maximum period provided for in Spanish legislation, if this is lower.
If you are not satisfied with the way we use your information or with our response to the exercise of any of these rights, you can file a claim with the Spanish Agency for Data Protection (www.agpd.es).
Contact details of the company and the Data Protection Delegate
If you have any questions about the use we make of your personal data, you can contact our data protection delegate at any time:
Legal basis for the processing of personal data
The use of your data in the conditions described above is allowed by European and Spanish data protection regulations in accordance with the following legal bases:
- You have expressed your consent (you have been presented with a consent form to authorize the processing of your data for certain purposes, you can revoke the consent given at all times);
- The processing of your data is necessary for the management and maintenance of a contract subscribed with you;
- The processing of your data is necessary to comply with our legal obligations;
- We use your data to obtain a legitimate interest and our reasons for doing so compensate the possible damages for your rights to the protection of your data;
There may be purposes that are permitted under other legal bases; In such cases, we will do everything possible to identify the legal basis in question and communicate it as soon as possible as soon as we become aware of its existence.
All products are new, and are presented in their original packaging or seal.
1.1 Colors of products
All cosmetic products have marked their color description and can also be displayed with larger color zooming in on the product image. Because the color display on the monitor depending on the settings and the same may be a color variation with respect to reality. We recommend getting information from other sources regarding the color (physical store, product reviews forums, blogs, etc ...) if you want to confirm the subjective color of the product.
1.2 Product Manuals
Cosmetic products do not include instruction manual. With electrical products usually include an instruction manual in Castilian in the sales package. In some cases it may be that not dispongamos manual in Castilian or manual in Castilian is available only through the manufacturer's website in PDF format.
The prices include VAT and are valid for mainland Spain and the Balearic Islands. Prices do not include shipping. All sales are made with a corresponding ticket or invoice you receive with your order.
3. BUYING PROCESS
The customer browses our shop incorporating your cart those items you wish to buy, with a maximum of 6 items equal to each type per person and / or order. Vita33 reserves the right to cancel or modify orders more than 6 items identical to each type per person and / or order. Once the selection of items, will choose the method of payment and shipping. Before the order, you must register by filling out a form with your personal data, or connect to your password in the event and to be registered, to finalize your order. Once this process will come a message to your email with all the details of your order. If your email is free (Hotmail, Yahoo, Terra, Gmail, etc.) it is possible that this message is stored in "Junk" or spam folders.
Important: We recommend checking the copy of the order will arrive to your email to verify that your billing, shipping, etc. They are correct. This will prevent delays or incidents in the delivery of your order.
The minimum age to make purchases in our online shop is 18.
4. SHIPPING AND DELIVERY
All orders are sent insured by transport companies we work with. Delivery time depends on destination, typically being of 2-4 working days (excluding incidents caused by malfunction or excessive transport orders due to promotions) from the confirmation. Delivered in a remote village often difficult so carriers do not pass daily and may delay delivery. Shipments and deliveries are made Monday through Friday, except holidays. The amount of postage is automatically calculated when you place your order, depending on the destination and method of payment. To find out exactly what it will cost your order select the products you want to purchase and click "buy". Then select the destination and choose the payment and delivery method. It appears, fully detailed, the total amount of your purchase, including shipping costs. At that point you can decide whether to continue or not with the process. For your order you must click "Confirm Purchase". Please contact us if you have any questions.
IMPORTANT: The times for all shipping methods shown are estimates also start counting from when the order has left our warehouse sent. In seasons promotions or discounts may be delays in the departure of orders from our warehouse. If your order has not come to 3 working days following the completion or payment for your order please contact us and we will inform you of the estimated shipping time and delivery time. In normal days, all orders placed and / or paid before 12 noon (Spain (Peninsula - GMT + 1)) will be shipped the same day. The verification of transfer payments is made from Monday to Friday (weekdays) at 12 noon. If you paid your order by revenue after 12 noon it will be checked the next day. Transfer payments may take to reach our account until 72h. working. Shipping products to the Canary Islands, Ceuta and Melilla may be subject to customs charges on arrival at the destination shipping. These expenses will not stop Vita33 nor are our responsibility and we can not take care not know the exact amount payable on receipt of an order (as some clients may range from 6-18 €, depending on amount of the order). Check with your post office before asking indicating the euro amount of the order you want to do, so they can tell.
VERY IMPORTANT: INDICATE PROPER DELIVERY ADDRESS WHEN ORDERING ANY CHANGE OF ADDRESS ONCE THE ORDER PASS THE STATE "PREPARING" will be an extra cost of 3 EUROS IN ADDITION TO 3 DAYS DELAY IN ITS DELIVERY ORDER.
4.1. Consult shipping methods. To check shipping methods available, visit the appropriate section on our menu of information.
To see the payment methods available, visit the appropriate section on our menu of information.
6. Order Status
From the "My account" may at any time, meet the state where your order is. Click on "My orders" and displays any of the following states:
- Pending: Your order has been received correctly and will be processed shortly.
- Waiting for payment: You have chosen transfer payment and we are waiting for you to make or take effect.
- Waiting Material: The material requested is out of stock in our warehouses and we are waiting for his arrival.
- Process: We are processing your request. In the case of transfer payments or card it means that your payment has been received correctly.
- Ready to ship: The order is complete and packaged, ready to be shipped.
- Preparing: your order is being prepared. (You can no longer cancel).
- Shipped: Your order has been sent (it is not possible to cancel).
- Impact: There is a problem with your order which requires action by any of the parties.
- Cancelled: Your order has been canceled.
Vita33 guarantees its customers the possibility to cancel your order at any time provided that the cancellation is communicated before the order has begun to be ready (state "Preparing") or has been made available to the carrier for shipment (State " sent ").
7. shipping delays
Although most of the deliveries are made within the period specified, occasionally shipping delays may occur. If you received an email confirmation of shipment and has not received it may be because the messenger has not found its home, it has happened in a time when you were absent or has suffered some kind of incident. Contact us, or transport companies that carry your order to solve as soon as possible.
8. TRANSPORT INSURANCE
All shipments are insured against theft, loss or damage. If you notice any damage or handling the packaging upon delivery indicate in the delivery note of the carrier. Please inspect your order upon receipt. You should communicate any incident within 24 hours.
Our electrical products have the following guarantees:
9.1. Guarantee of origin. If at the time you receive your product would find it is defective it will be replaced, completely free of charge for a new product, provided that the product has not been used. By decision of Vita33 and certain discounted products, a refund of the amount of change will take place, after checking their status. If change is necessary to return the entire source material and that the merchandise has not been manipulated or altered, which is in perfect condition and with all original packaging or protective plastic. Please contact us soon to process the product change from the "online support" section of our website.
Pack the product as far as possible as you received it, to prevent damage during transport. Do not use tapes or write directly on the original product packaging. It is imperative that a copy of the invoice or purchase ticket in it. Send the transport agency to pick up the package and, once reviewed and verified product defect, we will proceed to send a new product to the customer in the shortest possible time. Otherwise (ie, if the product does not present any anomaly) the customer will receive, again, the same product.
You can request your refund through the contact section of our website is essential to certify their data sender and order number on the outside of the package.
Important: any product that has suffered damage in the packaging or the product itself is not acceptable, we recommend not removing the protective plastic if any to check the perfect functioning of your article.
9.2. Manufacturer Warranty. All our products enjoy two-year limited manufacturer's warranty.
In case of damage contact us and we will manage product repair. Alternatively also we recommend going to the official service of the brand (SAT). In almost every city there is an official SAT and be found by calling your customer of the brand.
Before submitting your article should contact us to let us shipping and return authorization. Pack the product in a closed and perfectly equipped package to prevent damage during transport. Include a brief description of what happens to the product as well as a copy of the invoice or receipt.
Important: Any manipulation or repair by unauthorized personnel will void the warranty. Always contact Distrimakeup, S.L. Official SAT or a brand.
9.3. Wrong product. If the delivered product does not match the requested order I must inform us immediately. Contact us via the contact section of our website and will process its impact as soon as possible.
You can contact us from the Contact Us section.
The use of this website http://www.vita33.com, owned by DISTRIMAKEUP, SL, is completely voluntary and implies full acceptance of who accesses it, hereinafter the User of all General Conditions of Use applicable at all when they are in this direction, so the user must read and accept without any reservations the present legal notice before performing any operation, viewing, use, etc. with these websites.
DISTRIMAKEUP, SL, provides free and clear information to users about products and services provided to their customers, their characteristics and information about the entity.
In http://www.vita33.com, links to other pages could be made, which are not managed by DISTRIMAKEUP, SL These links are from other sources, assuming no inclusion recommendation, invitation or suggestion to visit landing pages and therefore DISTRIMAKEUP, SL disclaims any liability that may arise when accessing these pages.
3. INTELLECTUAL PROPERTY
You acknowledge and agree that all rights of intellectual property on the contents and any other elements on the Website belong to DISTRIMAKEUP, SL or its licensors, except as mentioned in the preceding paragraph concerning hyperlinks.
DISTRIMAKEUP, S.L. it holds the elements that make up the graphic design of your website, menus, navigation buttons, HTML code, text, images, textures, graphics and other content of the website or in any case, has the authorization for the use of such elements.
Therefore, the User is only authorized to view all the material and content of this page as a copy of the material for personal and private use, is presented and to download a single computer not for commercial purposes, provided that you complies with all regulations of intellectual property.
It is prohibited to remove, ignore or manipulate the "copyright" and other data identifying the rights of http://www.vita33.com as well as technical protection devices, or any mechanism of information that could contain the contents.
DISTRIMAKEUP, S.L. authorizes the establishment of links between other sites and yours, provided that the following conditions are met:
which the link is not established from a website whose contents are contrary to law, morals and public order,
DISTRIMAKEUP an image which is not offered, SL or products that is distorted, harmful, or wrong,
which the impression that attends a non-existent business relationships and links between DISTRIMAKEUP not believe, SL and the owners, managers or advertisers from which the link is created, when this is not the case,
which the impression is not created that web content or DISTRIMAKEUP, SL They belong or have been designed by the owners, managers or advertisers on the site from which the link is established.
4. USE OF SERVICE AND RESPONSIBILITIES
The conditions of access and use of this website is strictly governed by the law and the principle of good faith by committing the user to make good use of the website and the services offered.
They are forbidden all acts that violate the law, rights or interests of third parties expressly prohibited:
Perform actions that might produce on the website or through it by any means any damage to systems DISTRIMAKEUP, SL or a third
Conducting advertising or marketing information directly or covertly, spam (sending mass mailings) or sending large messages to block network servers.
DISTRIMAKEUP, S.L. You can not assume any liability for incorrect, inappropriate or illegal use of the information appearing on the websites of DISTRIMAKEUP, SL
IV GENERAL CONDITIONS LEGAL INFORMATION
DISTRIMAKEUP, S.L. in compliance with the provisions of Article 10 of Law 34/2002 on Information Society and Electronic Commerce, through its website provides access, by electronic means, permanent, easy, direct and free , information concerning its name, tax information, registration, address and communications.
For the purposes specified in Law UE 679/2016 (GDPR) Protection of Personal Data, and in compliance with Art. 5 of the legal body, we inform you that your personal data will be included in a file called "CUSTOMERS" ownership DISTRIMAKEUP , SL residing at C / La Gitanilla 23 29004 (Málaga) email: email@example.com. Such data are collected in order to create and maintain a customer file in our database, so that each customer can check your order history and place new orders without having to fill your personal information again. It was also reported that in that direction if necessary may exercise rights of access, rectification, cancellation and opposition under Articles 13 and following of the Organic Law of Protection of Personal Data.
DISTRIMAKEUP, S.L. agrees to cancel the personal data when they are no longer necessary or relevant to the purpose for which it was collected through authorized for this purpose and to respond to requests for information made by the User form, being the controller DISTRIMAKEUP, SL
The protocol used is a stateless protocol, which means that it lacks the means to relate information concerning a request to another previous or subsequent request. This protocol does not know the person you are sending a page or how many pages it was able to send, even though we've barely connected a few seconds before, as each page request is processed independently.
DISTRIMAKEUP, S.L. declines all responsibility in the event that access or visits to your website would be impossible or difficult due to an interruption or defective provision of electricity, telephone or other telecommunications providers outside DISTRIMAKEUP, SL supply, or if it occurs social conflicts or other force majeure, or any action by a third party, including the requirements or judicial or administrative, or sabotage saturations, intentional or not.
All liability for damages that may cause the visitor on their computer or telematics as a result of the production of any of the aforementioned circumstances shall also declines.
DISTRIMAKEUP, S.L. does not guarantee the availability and continuity of the Website or liable for any damages caused or likely to occur in the future or technical defects, whatever their nature, derived from the use of information and materials contained in the Web http://www.vita33.com.
Within the limits established by law, DISTRIMAKEUP, SL assumes no liability for the lack of updating and accuracy of the data or information contained in its Internet pages.
GENERAL TERMS AND CONDITIONS
I. PURPOSE AND SCOPE.
These provisions are intended to regulate the use of electronic sales services of different goods and services offered by DISTRIMAKEUP, SL, trading company that operates through the Internet from its website (http://www.vita33.com) as retail cosmetics and beauty tools.
The clauses that make these Terms bind both parties and form an integral and inseparable part of the contract of sale which effectively operates at the time of signing the order at the request of the customer, through the contracting mechanisms will be specified later , all in accordance with the provisions in art. 1255 of the Civil Code which enshrines the principle of autonomy and agreements between the parties.
For all practical purposes it means that the customer / user accepts the conditions here Related pressing the "OK" button that appears at the bottom of this document.
To guarantee in full the rights of consumers and service users DISTRIMAKEUP shopping, SL these General Conditions are established pursuant to the provisions of Law 26/84 of June 19 for the Defence of Consumers and Users, Law 7/98 of April 13 on General Conditions of Contract, Law 7/96 January 15 of the Retail Market, Civil Code, Directive 2000/31 EC of the European Parliament and the Council of June 8, Law 34/2002, of July 11, services of the information society and electronic commerce and regulations that develop them.
II IDENTIFICATION AND COMPANY NAME OF COMPANY OFFERING.
DISTRIMAKEUP, SL, as a provider of its sales through the Internet e-commerce, establishes its head office in Spain, C / La Gitanilla 23, 29004 Malaga, registered in the Commercial Register of Malaga, Volume 4443 Gral., Book 3670 Section 1 of societies, folio 180, page MA-95819 Inscription 1, with CIF B93340040.
Sales serves via the Internet on the website: http://www.vita33.com.
The address for complaints indicated as correspond to the registered office of the company.
According to art. 1 RD 5/1997 14 January, there available to our customers, complaint forms at the registered office of the company.
The General Conditions governing the provision of sales services, procurement of products and services offered by DISTRIMAKEUP, SL and advertising to your clients / customers all through its website as well as the rights and obligations of the parties arising from trading transactions arranged between them.
In certain cases, the customer may choose to collect a particular item at the headquarters of DISTRIMAKEUP, SL provided it has notified through telephone contact.
IV INTELLECTUAL PROPERTY
The rights to the intellectual property (including and without limitation trademarks, logos, texts, photographs, icons, images .... as well as the graphic design, source code and other software elements contained in the page http://www.vita33.com, they are the property of DISTRIMAKEUP, SL or wholesale companies and manufacturers of products and services offered. They are therefore subject to rights of intellectual property protected by Spanish and international law.
Without the prior written reliable form of DISTRIMAKEUP, SL, or, where appropriate, the wholesaler or the manufacturer of the product rights holder approval is not allowed to use, reproduce, transmit, manipulate, and any use beyond a normal and necessary for the visit of the site and the use of services offered use.
Access to services provided by means not DISTRIMAKEUP, SL waiver, transfer or total or partial transfer of rights arising from intellectual property, or assigning rights to use, modify, use, reproduction, distribution or public communication of these contents without the prior express written permission of the respective holders of such rights, without prejudice to the right to view and obtain a private backup of such content, provided that such right is exercised according to the principles of good faith and always to remain unaltered intellectual property of the owner of such rights, it is non-commercial use and exclusively for your personal information.
The derivative liability from the use of materials protected by intellectual property rights and industrial content on this page rests solely with the user.
V. PROCESS OF OFFER AND ACCEPTANCE, CONDITIONS OF PURCHASE-SALE AND DELIVERY OF THE PRODUCT.
Pricing Policy: DISTRIMAKEUP, S.L. It reserves at all times and unilaterally modify the price of products and services offered through its website. To ensure the customer the certainty and security of the price of their products, this will be the force in the advertising at the time of the order.
VI PRODUCTS INFORMATION
Sometimes, it is likely that we do not have Castilian operation manual for some items, but DISTRIMAKEUP, SL tried their best to send the manual to the customer, in any medium, in the hypothetical case that the manual is above other than the Castilian language.
Interactive electronic purchasing process the following steps will be taken, according to the options menu recorded on the website of DISTRIMAKEUP, SL:
Register as customer My Account tab.
Login section of categories, where one can find the information product to the customer offered: technical characteristics, description, manufacturer's mark, photography (if any) and estimated delivery time.
Selection by the user of the product to be purchased.
User selection option added to the shopping cart.
User filling the order form and delivery address.
User information on the products included in the basket.
Confirmation of the delivery address, selection of the desired user and user information on the rates of postage payment.
Information about the final price or retail purchase of the product containing the same final cost to the customer including VAT, shipping, insurance and handling merchandise derived from transport. The final cost will therefore be reported to the customer in the process of electronic buy before it formalized its acceptance, acceptance choosing the order option from the options menu.
Acceptance of the General Conditions and procedure and placing the order to DISTRIMAKEUP, SL to make the purchase.
Any discounts or promotional gifts will be freely disposed DISTRIMAKEUP, SL collective office at any time by DISTRIMAKEUP, SL, or because the product offered according to obrante advertising at all times on your Web page. In any case, the products offered with specific discount shall indicate the duration of the supply and price.
At the time of placing the order once used the menu option of accepting the order means the customer's consent given and the validity and effectiveness of the purchase contract that obligates the parties. However, DISTRIMAKEUP, S.L. declines its responsibility in those products in which the provider has expanded its delivery or manufacture of the products.
Purchase subject to end: The commitment of DISTRIMAKEUP, SL sale and delivery of the goods offered is subject to stock the advertised product availability and while stocks last, so DISTRIMAKEUP, SL in its commitment to quality and customer service at all times that try the products advertised are available. However in exceptional circumstances interactive multiple orders or those which bring about the end product inventory, order and contract between the parties shall be void under this clause, fully restoring the client in case prepaid amounts paid by it, without it being necessary for any of the any indemnity for breach of contract, damages or lost profits parts.
In cases where the product sale is conditional upon the availability of the manufacturer, the seller may provide a product of equivalent quality and price, to replace the request of the consumer, provided it does not pose a demerit of the qualities and services advertised , and with the prior consent of the client.
-How To payment by the customer: To ensure complete safety for the consumer to pay for the goods bought the following payment systems are established:
1.- Bank Transfer: By bank transfer in favor of the (s) account (s) Bank (s) owned by DISTRIMAKEUP, SL posted on its website.
2. Credit Card By paying by credit or debit card for the (s) account (s) Bank (s) owned by DISTRIMAKEUP, SL posted on its Web and conducted by an SSL secure server of our bank "La Caixa".
- Invoice: Once the payment by the customer DISTRIMAKEUP, SL shall transmit physical receipt or invoice to the customer's home or virtual email address designated by the bill.
-Delivery Of product purchased: within 24/96 hours is established to the effective delivery of the product purchased, you start to run from that DISTRIMAKEUP, SL has knowledge of the payment of the product by the customer to the prepaid system.
In the event of delay in excess of 20 days upon receipt within approximate and provided that this delay is attributable to DISTRIMAKEUP, SL prior written customer complaint delivery, he may unilaterally cancel the order, restoring in case of prepayment the amounts paid, and the parties agree that there comes a claim for damages, present or future, direct or indirect, or under the arrangements for damages or lost profits. Those periods shall apply only to Peninsula and Balearic Islands.
- Place and means of delivery: The order will be delivered to the address designated at the time of recruitment by the customer. The subsequent modification requested by the customer the place of delivery, may generate additional costs on the sale price. The goods will be delivered by customer transport company, together with delivery note in which information identifying the customer order, price, number of packages and products containing be entered. In the case of verifying the client error with the goods received or that it is visually find damaged, it must record these circumstances either telephone or via via fax or mail, by Customer Service posted on its website or the registered office of the company within 24 hours. The goods are in all decked time against transport risk, loss and manipulation.
VII PRODUCT WARRANTY.
Products whose nature corresponds to consumer goods, such as makeup, eye shadow, bars and lip gloss, nail polish etc ... can not be changed if they have been used.
The normal product warranty offered by DISTRIMAKEUP described above, SL through their Web pages is two years.
If you want to use the warranty, the customer must:
Contact directly DISTRIMAKEUP, S.L. through any means of contact published on its website, so that it can deal with the handling of the product and take it to a specialized site.
The warranty of products sold by DISTRIMAKEUP, SL It lends and provides for Distrimakeup, S.L. or directly by the product manufacturer under the conditions of handling, proper use and maintenance, the deadlines contained in certificates accompanying warranty on all of them. The customer can choose whether to send the product directly to the manufacturer or DISTRIMAKEUP, SL for processing a product warranty.
To activate the warranty you will need:
¥ DISTRIMAKEUP purchase invoice, S.L.
¥ packing and other content.
In any case, you must match the serial number of the product to be repaired with files owned by DISTRIMAKEUP, SL
The warranty is void if factors outside the normal use of the product, such as increases or decreases in stress, use of improper or prohibited by accessories manufacturers, falls, water, fire or incorrect or abusive handling by the customer or by third persons not authorized by the manufacturer.
The warranty shall begin on the day of delivery and / or acceptance of the order.
The provisions of this warranty does not exclude the legal guarantee benefits under Articles 913 and Civil Code of the hidden defect default (s) (s) (s) to the buyer.
VIII RIGHTS OF THE CUSTOMER.
- Privacy and security of customer data in accordance with the provisions of the Spanish legislation on data protection.
- No distribution, transmission or publication of customer data without your express consent.
- No promotional or advertising without the express consent of the customer emails.
- Consult, modify, delete the customer data held by the database DISTRIMAKEUP, SL on request.
- Free access to the open sections of the websites of DISTRIMAKEUP, SL
- Know at all times the status of processing of the order placed.
- WITHDRAWAL: The buyer has the right to freely withdraw from the concluded contract unilaterally solving it, in accordance with Article 44 of Law 7/1996 of 15 January regulating the retail trade, amended by Law 47 / 2002 of December 19, 2002.
Shall not apply this right of withdrawal, among others, the supply contracts:
1. goods whose price is subject to fluctuations in the financial market uncontrollable DISTRIMAKEUP, SL
2. Goods made according to customer specifications or clearly personalized or which by their nature can not be returned or are liable to deteriorate or expire rapidly.
3. Provision of sound recordings or video discs or software which were unsealed by the consumer, as well as computer files, can be reproduced with immediate effect for permanent use.
Deadline: To cancel the contract the buyer shall have a period of fourteen days from the day of receipt of order. It shall be the law of the place where has been delivered which determines that day be taken by business.
Form: The right of withdrawal is not subject to any formality, can be performed without mentioning the causes, and it suffices to notify DISTRIMAKEUP, SL, crediting in any form. It may also be made by the submission of the withdrawal or accompanying resolution, duly completed by the applicant.
Expenses: The expenses incurred in returning the product shall be borne by the buyer, it must also satisfy the indemnification for the damage which has occurred in the products purchased.
Exceptionally, DISTRIMAKEUP, S.L. only bear the direct cost of returning, if the customer exercise the right of withdrawal, if it comes to products supplied by the Company of equivalent quality and price replacing specifically requested by the consumer.
DISTRIMAKEUP, S.L. It reserves the right to examine the goods prior to the return of the price received for the purpose of verifying:
a) they are the same as that sold;
b) not previously been handled by the client;
c) they are in their original packaging;
d) that they are returned complete with all its main components and accessories, including manuals.
If those requirements are met, DISTRIMAKEUP, SL he is required to reimburse the cost.
If appropriate return, the seller is obliged to reimburse the sums paid by the buyer without any restraint (except shipping and handling) as soon as possible and no later than thirty days from the withdrawal or return .
IX OBLIGATIONS OF THE USER / CLIENT.
-Keep Your passwords with due diligence.
- Use the information published by DISTRIMAKEUP, SL exclusively by the client strictly within the business relationship intended staff.
No play, sell or dispose of the information published by DISTRIMAKEUP, SL All contents thereof without express permission.
- Faithfully Use shopping service provided by DISTRIMAKEUP, SL on its website and refrain from manipulating the contents of its website, or interfere in their computer means by viruses or other conduct prohibited by law.
- Respect the purchase agreement once accepted the order, with the timely payment of the agreed price.
X. RIGHTS DISTRIMAKEUP, S.L.
- Retain, modify, suspend its website without prior notice.
- Modify, totally or partially, these general conditions, continue to apply the new agreed the Company from the time of its inclusion on the page. In any case, these changes will not have retroactive effect and the products and services previously contracted by customers / users.
- Modify the price of bids prior purchase advertising system.
- I Reject order due to lack of inventory or customer default.
- To receive the amount of customer purchases accepted the transaction.
DISTRIMAKEUP, S.L. it is not liable for disruptions that occur in electrical or telecommunications services that prevent customers / users to use the services offered.
XII Languages ??that can be formalized CONTRACT
Contracts may be formalized in Castilian.
XIII APPLICABLE LAW AND JURISDICTION
These Terms are governed by Spanish law. The parties submit, at its option, to resolve conflicts and renouncing any other jurisdiction, the courts of Spain.